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Cluster Analysis of Business Data

dc.contributor.authorSousa, Áurea
dc.contributor.authorBacelar-Nicolau, Helena
dc.contributor.authorSilva, Osvaldo
dc.date.accessioned2014-03-05T10:27:34Z
dc.date.available2014-03-05T10:27:34Z
dc.date.issued2014-02
dc.descriptionThis journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.en
dc.description.abstractIn this work, classical as well as probabilistic hierarchical clustering models are used to look for typologies of variables in classical data, typologies of groups of individuals in a classical three-way data table, and typologies of groups of individuals in a symbolic data table. The data are issued from a questionnaire on business area in order to evaluate the quality and satisfaction with the services provided to customers by an automobile company. The Ascendant Hierarchical Cluster Analysis (AHCA) is based, respectively, on the basic affinity coefficient and on extensions of this coefficient for the cases of a classical three-way data table and a symbolic data table, obtained from the weighted generalized affinity coefficient. The probabilistic aggregation criteria used, under the probabilistic approach named VL methodology (V for Validity, L for Linkage), resort essentially to probabilistic notions for the definition of the comparative functions. The validation of the obtained partitions is based on the global statistics of levels (STAT).en
dc.identifier.citationSousa, Áurea; Bacelar-Nicolau, Helena; Silva, Osvaldo (2014). "Cluster Analysis of Business Data". Asian Online Journals: Asian Journal of Business and Management, 2(1), 18-26. ISSN: 2321 – 2802.en
dc.identifier.issn2321–2802
dc.identifier.urihttp://hdl.handle.net/10400.3/2852
dc.language.isoengpor
dc.peerreviewedyespor
dc.publisherAsian Online Journals (www.ajouronline.com)por
dc.relation.publisherversionhttp://ajouronline.com/index.php?journal=AJBM&page=article&op=view&path%5B%5D=819&path%5B%5D=448por
dc.subjectCluster Analysisen
dc.subjectAffinity Coefficienten
dc.subjectVL Methodologyen
dc.subjectComplex Dataen
dc.subjectGlobal Statistics of Levelsen
dc.titleCluster Analysis of Business Dataen
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage26por
oaire.citation.issue(1)por
oaire.citation.startPage18por
oaire.citation.titleAsian Journal of Business and Managementen
oaire.citation.volume2por
rcaap.rightsopenAccesspor
rcaap.typearticlepor

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