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Diversidade humana em contexto empresarial : perspectivas de empresários e gestores locais
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Abstract(s)
O presente estudo “diversidade humana em contexto empresarial: perspectivas de empresários e gestores locais” de natureza descritiva e exploratória, tem como principal objectivo conhecer o pensamento dos responsáveis pelas empresas privadas micaelenses sobre a diversidade humana em contexto laboral. Este trabalho está organizado em duas partes. A componente teórica compreende três capítulos. O primeiro relativo a abordagens e perspectivas sobre diversidade humana, o segundo diz respeito aos factores que condicionam o desenvolvimento da diversidade nas empresas e o terceiro relativo às influências que a diversidade exerce nas empresas. As dimensões da diversidade humana abordadas nesta pesquisa são: a raça/etnia, a nacionalidade/país de origem, o género, a idade, a orientação sexual, a condição social, o repatriamento, o passado criminal, o consumo de álcool, o consumo de drogas ilícitas, a deficiência e a doença mental.
O estudo empírico envolveu 63 gestores e empresários, homens e mulheres, cuja escolaridade varia entre o 1º ciclo do ensino básico e o ensino superior. As empresas representadas divergem quanto à sua dimensão e sector de actividade. Para a recolha de dados foi elaborado um questionário que permite identificar as perspectivas dos gestores/empresários sobre a diversidade humana nas empresas, bem como, vulnerabilidades e potencialidades do contexto empresarial para a inclusão de pessoas geralmente discriminadas pelo mercado regular de trabalho, com particular destaque para as pessoas com deficiência.
A análise dos resultados sugere maior tolerância face à raça/etnia, à orientação sexual e ao género do que relativamente a outras dimensões da diversidade tais como, o consumo de drogas ou a doença mental. A partilha de conhecimento e o aumento da produtividade revelam-se como alguns dos principais benefícios da diversidade. No que diz respeito aos obstáculos os empresários/gestores destacam a dificuldade em medir os efeitos da diversidade humana nas empresas. Quanto aos apoios necessários para o desenvolvimento da diversidade humana nas empresas, os empresários referem ser preciso promover formação em gestão da diversidade. Conclui-se que parece haver maior tolerância às diferenças culturais do que ao consumo de drogas e à doença mental. Relativamente à deficiência, os gestores apontam a necessidade de qualificar as pessoas e referem possuir pouca informação sobre as capacidades profissionais das mesmas. Neste estudo são referidos limites da pesquisa e apresentam-se algumas reflexões para futuras investigações.
ABSTRACT: This study, “human diversity in the business context: perspectives of employers and local managers”, has a descriptive and exploratory nature and its main goal is to describe the thoughts of the responsible for the micaelenses private corporations, about human diversity in the work context. This work is structured in two parts. The theoretical component encloses three chapters. The first one relates to the approaches and perspectives of human diversity, the second one includes the factors that condition the diversity development in corporations and the third one that refers to the influence that diversity has on companies. The dimensions of human diversity emphasised in this research are: race/ethnics, nationality/ country of origin, gender, age, sexual orientation, social-status, repatriation, criminal history, alcohol and drug abuse, impairment and mental illness. Sixty-three entrepreneurs and managers, male and female, with an educational formation that varies between grammar school and college, have participated in the empiric study. The companies that are represented diverge, concerning the dimension and the activity sector. To collect the data it was elaborated a questionnaire that identifies the managers/entrepreneurs’ perspectives about the human diversity in companies, as well the exposures and capabilities of the business context for the inclusion of people who are usually discriminated by the regular work market, regarding specially the disabled people. The analysis of the results suggests a bigger tolerance to issues like race/ethnics, sexual orientation rather than to other diversity dimensions, such as drug abuse and mental illness. The knowledge apportionment and the increase of productivity are presented as some of the essential benefits of diversity. Regarding the drawbacks, managers/entrepreneurs highlight the difficulty in measuring the impact of human diversity in companies. Also, concerning the endorsement needed to develop the human diversity in companies, managers/entrepreneurs think that is crucial to promote educational formation in the management of human variety. Concluding, it seems like there is a bigger tolerance to cultural differences rather than to drug abuse and mental illness. As for disability, managers reveal the need to qualify people and point out the lack of information about people’s professional abilities. In this study, limits are shown and some ideas for future investigation are presented.
ABSTRACT: This study, “human diversity in the business context: perspectives of employers and local managers”, has a descriptive and exploratory nature and its main goal is to describe the thoughts of the responsible for the micaelenses private corporations, about human diversity in the work context. This work is structured in two parts. The theoretical component encloses three chapters. The first one relates to the approaches and perspectives of human diversity, the second one includes the factors that condition the diversity development in corporations and the third one that refers to the influence that diversity has on companies. The dimensions of human diversity emphasised in this research are: race/ethnics, nationality/ country of origin, gender, age, sexual orientation, social-status, repatriation, criminal history, alcohol and drug abuse, impairment and mental illness. Sixty-three entrepreneurs and managers, male and female, with an educational formation that varies between grammar school and college, have participated in the empiric study. The companies that are represented diverge, concerning the dimension and the activity sector. To collect the data it was elaborated a questionnaire that identifies the managers/entrepreneurs’ perspectives about the human diversity in companies, as well the exposures and capabilities of the business context for the inclusion of people who are usually discriminated by the regular work market, regarding specially the disabled people. The analysis of the results suggests a bigger tolerance to issues like race/ethnics, sexual orientation rather than to other diversity dimensions, such as drug abuse and mental illness. The knowledge apportionment and the increase of productivity are presented as some of the essential benefits of diversity. Regarding the drawbacks, managers/entrepreneurs highlight the difficulty in measuring the impact of human diversity in companies. Also, concerning the endorsement needed to develop the human diversity in companies, managers/entrepreneurs think that is crucial to promote educational formation in the management of human variety. Concluding, it seems like there is a bigger tolerance to cultural differences rather than to drug abuse and mental illness. As for disability, managers reveal the need to qualify people and point out the lack of information about people’s professional abilities. In this study, limits are shown and some ideas for future investigation are presented.
Description
Dissertação de Mestrado, Psicologia da Educação (Contextos Comunitários), 15 de Abril de 2011, Universidade dos Açores.
Keywords
Contexto Empresarial Diversidade Humana Psicologia Comportamental Human Diversity
Citation
Massa, Sónia Marília Ferreira. "Diversidade humana em contexto empresarial: perspectivas de empresários e gestores locais". 2012. 109 p.. (Dissertação de Mestrado em Psicologia da Educação, Contextos Comunitários). Ponta Delgada: Universidade dos Açores, 2010. [Consult. Dia Mês Ano]. Disponível em www:<http://hdl.handle.net/10400.3/5340>.