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O regime de trabalho no pré e no póscovid e a sua relação com a satisfação no trabalho e com o burnout
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Authors
Abstract(s)
A COVID-19 veio acentuar, cada vez mais, o problema da Saúde Mental, porque as pessoas ficaram mais expostas, tornando-se mais vulneráveis ao esgotamento. As dificuldades laborais vivenciadas nessa altura vieram agudizar a Síndrome de Burnout, sendo esta síndrome bem notória e inquietante. Por isso mesmo, a necessidade de ser estudada nos dias de hoje. Assim, a presente investigação teve como objetivo analisar os níveis de burnout e satisfação no trabalho nos três regimes laborais que ainda se aplicam nos dias de hoje (presencial, híbrido e teletrabalho), ou seja, indagar quais as características sociodemográficas e profissionais dos inquiridos que afetam o aparecimento do burnout nos três tipos de regime laboral e entender se a evolução do burnout é influenciado pelas dimensões da satisfação no trabalho, quer seja durante como no pós pandemia.
A presente investigação procurou comparar os níveis de burnout no período pandémico e pós-pandémico, nos três regimes laborais (presencial, teletrabalho e híbrido), seguindo o método quantitativo, teve os seus dados recolhidos através de questionário. Foram recolhidos 746 questionários, em que 373 foram obtidos durante o período pandémico e 373 no momento presente. Dos dados obtidos no período pandémico, 250 dos inquiridos estavam em regime de trabalho presencial e 123 nos regimes de teletrabalho ou regime híbrido. Nos dados recolhidos no momento presente, 358 dos participantes estavam em regime de trabalho presencial e apenas 15 se encontravam em teletrabalho ou regime híbrido.
Os resultados indicam que os profissionais em regime presencial demonstram ter níveis mais elevados de burnout em comparação com os profissionais em regime de teletrabalho ou híbrido. Podemos também afirmar que não se obtiveram diferenças estatisticamente significativas entre as dimensões do burnout e a maioria das características sociodemográficas e profissionais. Apenas no grupo pós-pandemia e na variável “Género” se observaram diferenças estatisticamente significativas e apenas na dimensão “Exaustão Emocional”.
ABSTRACT: COVID-19 has increasingly accentuated the problem of mental health, because people have become more exposed and more vulnerable to burnout. The labour difficulties experienced at that time have exacerbated Burnout Syndrome, which is very noticeable and disturbing. That's why it needs to be studied today. Therefore, the aim of this research was to analyse the levels of burnout and job satisfaction in the three employment regimes that still apply today (face-to-face, hybrid and teleworking), in other words, to find out which sociodemographic and professional characteristics of the respondents affect the appearance of burnout in the three types of employment regime and to understand whether the evolution of burnout is influenced by the dimensions of job satisfaction, both during and after the pandemic. This research sought to compare the levels of burnout in the pandemic and post-pandemic period, in the three labour regimes (face-to-face, teleworking and hybrid), following the quantitative method, and had its data collected through a questionnaire. A total of 746 questionnaires were collected, 373 during the pandemic period and 373 at the present time. Of the data obtained during the pandemic period, 250 respondents were working in person and 123 were working remotely or in a hybrid system. In the data collected at the present time, 358 of the participants were working face-to-face and only 15 were teleworking or in a hybrid regime. The results indicate that face-to-face professionals show higher levels of burnout compared to teleworking or hybrid professionals. We can also say that there were no statistically significant differences between the dimensions of burnout and most of the sociodemographic and professional characteristics. Statistically significant differences were only found in the post-pandemic group and in the ‘Gender’ variable, and only in the ‘Emotional Exhaustion’ dimension.
ABSTRACT: COVID-19 has increasingly accentuated the problem of mental health, because people have become more exposed and more vulnerable to burnout. The labour difficulties experienced at that time have exacerbated Burnout Syndrome, which is very noticeable and disturbing. That's why it needs to be studied today. Therefore, the aim of this research was to analyse the levels of burnout and job satisfaction in the three employment regimes that still apply today (face-to-face, hybrid and teleworking), in other words, to find out which sociodemographic and professional characteristics of the respondents affect the appearance of burnout in the three types of employment regime and to understand whether the evolution of burnout is influenced by the dimensions of job satisfaction, both during and after the pandemic. This research sought to compare the levels of burnout in the pandemic and post-pandemic period, in the three labour regimes (face-to-face, teleworking and hybrid), following the quantitative method, and had its data collected through a questionnaire. A total of 746 questionnaires were collected, 373 during the pandemic period and 373 at the present time. Of the data obtained during the pandemic period, 250 respondents were working in person and 123 were working remotely or in a hybrid system. In the data collected at the present time, 358 of the participants were working face-to-face and only 15 were teleworking or in a hybrid regime. The results indicate that face-to-face professionals show higher levels of burnout compared to teleworking or hybrid professionals. We can also say that there were no statistically significant differences between the dimensions of burnout and most of the sociodemographic and professional characteristics. Statistically significant differences were only found in the post-pandemic group and in the ‘Gender’ variable, and only in the ‘Emotional Exhaustion’ dimension.
Description
Dissertação de Mestrado, Ciências Económicas e Empresariais, 29 de abril de 2025, Universidade dos Açores.
Keywords
COVID-19 Regime laboral Satisfação no trabalho Síndrome de burnout
Pedagogical Context
Citation
PACHECO, João Manuel Vicente. (2024). "O regime de trabalho no pré e no pós-covid e a sua relação com a satisfação no trabalho e com o burnout". Ponta Delgada: Universidade dos Açores, 2024, 76 p. Dissertação de Mestrado em Ciências Económicas e Empresariais. Disponível em http://hdl.handle.net/10400.3/8774