Publication
O impacto do clima organizacional na atuação do assistente social : uma análise empírica
| Name: | Description: | Size: | Format: | |
|---|---|---|---|---|
| 1.45 MB | Adobe PDF |
Authors
Advisor(s)
Abstract(s)
Com rasgos na modernidade, o conceito de Clima Organizacional (CO) tem vindo, cada vez mais, a assumir protagonismo no mundo organizacional. A curiosidade em desvendar o ambiente interno de uma organização tem-se tornando num epicentro de reflexão, por parte das lideranças. É certo, que estas ambicionam profissionais flexíveis, qualificados, competentes, e que sejam capazes de ajustar-se às mudanças sucessivas do mercado de trabalho, vislumbrando o aumento da produtividade. Porém, esta só poderá ocorrer, quando o clima de trabalho assumir contornos saudáveis, positivos e harmoniosos. Neste holofote, a avaliação do CO, torna-se um eixo fundamental para percecionar, através dos indivíduos, o ambiente da organização. Constitui a pedra angular para um desenvolvimento saudável no seio organizacional, pois possibilita a mensuração de características culturais e comportamentais.
O presente estudo, de cariz qualitativo, tem como objetivo avaliar o impacto do CO na atuação do Assistente Social (AS), através das suas perceções. Para tal, os focos de análise, assentaram as suas especificidades num conjunto de entrevistas semiestruturadas, realizadas aos AS de diversas organizações de perfil público e privado, concernentes a determinadas dimensões de CO. No tratamento da informação recorreu-se à técnica de análise de conteúdo.
Esta análise mergulhou a sua interpretação em treze dimensões do CO. De entre as principais conclusões, que cristalizaram o estudo, destaca-se que a categoria renumeração, benefícios e carreira e valorização e reconhecimento profissional, assumiram o leque de contornos negativos, e por isso, impactam de forma negativa na atuação do AS. Os resultados apontam que o sistema de renumeração é desajustado, e não existe uma equidade salarial face ao mercado de trabalho e às funções e responsabilidades desempenhadas. Por outro lado, os AS relatam que deveria haver uma maior aposta na valorização e reconhecimento profissional destes. As restantes categorias, alicerçaram-se no eixo positivo, e por isso, representam linhas positivas de atuação dos AS. Num sentido geral, considera-se que a maioria das categorias influenciam o CO de forma positiva, propiciando, por isso, um ambiente saudável às organizações em estudo.
ABSTRACT: With chink in modernity, the concept of organizational climate have been increasingly assumed a leading role in the organizational world. The curiosity to unravel the internal environment of an organization has become a reflection of the epicenter by the leaders. It is true, that these aspire flexible, qualified, competent professionals and able to adjust to the successive changes in the labor market, seeing increased productivity. However, this productivity can only occur when the work environment take healthy contours, positive and harmonious. In this spotlight, the evaluation of organizational climate becomes a fundamental axis to percept through individuals, the organization's environment.It is important a healthy development in organizational framework because it enables the measurement of cultural and behavioral characteristics. This study, of qualitative nature, aims to evaluate the impact of organizational climate in the role of the social worker, through their perceptions. To do this, analysis focus became their specificities in a set of semi-structured interviews conducted with social workers from various public profile organizations and private, concerning certain organizational climate dimensions. In the information treatment it was appealed to the technique of analysis content. This analysis plunged its interpretation in thirteen dimensions of organizational climate. Among the main conclusions that crystallized the study, it stands out that the category renumbering, benefits and career enhancement and professional recognition and have assumed the range of negative contours, and therefore negatively impact performance of the social woker. The results show that the compensation system is maladjusted, and there is no pay equality in relation to the labor market and the functions and responsibilities performed. On the other hand, social workers report that there should be more focus on enhancement and professional recognition of these. The remaining categories concentrate on the positive axis, and therefore represent positive lines of action of the social workers. In a general sense, it is considered that most categories influence the organizational climate positively, providing a healthy environment for organizations under study.
ABSTRACT: With chink in modernity, the concept of organizational climate have been increasingly assumed a leading role in the organizational world. The curiosity to unravel the internal environment of an organization has become a reflection of the epicenter by the leaders. It is true, that these aspire flexible, qualified, competent professionals and able to adjust to the successive changes in the labor market, seeing increased productivity. However, this productivity can only occur when the work environment take healthy contours, positive and harmonious. In this spotlight, the evaluation of organizational climate becomes a fundamental axis to percept through individuals, the organization's environment.It is important a healthy development in organizational framework because it enables the measurement of cultural and behavioral characteristics. This study, of qualitative nature, aims to evaluate the impact of organizational climate in the role of the social worker, through their perceptions. To do this, analysis focus became their specificities in a set of semi-structured interviews conducted with social workers from various public profile organizations and private, concerning certain organizational climate dimensions. In the information treatment it was appealed to the technique of analysis content. This analysis plunged its interpretation in thirteen dimensions of organizational climate. Among the main conclusions that crystallized the study, it stands out that the category renumbering, benefits and career enhancement and professional recognition and have assumed the range of negative contours, and therefore negatively impact performance of the social woker. The results show that the compensation system is maladjusted, and there is no pay equality in relation to the labor market and the functions and responsibilities performed. On the other hand, social workers report that there should be more focus on enhancement and professional recognition of these. The remaining categories concentrate on the positive axis, and therefore represent positive lines of action of the social workers. In a general sense, it is considered that most categories influence the organizational climate positively, providing a healthy environment for organizations under study.
Description
Dissertação de Mestrado, Ciências Económicas e Empresariais, 17 de Janeiro de 2017, Universidade dos Açores.
Keywords
Assistente Social Clima Organizacional Comunicação Organizacional Cultura Organizacional Gestão de Recursos Humanos Liderança Organização Organizational Climate Social Worker
Citation
Costa, Érica Andreia Gomes. "O impacto do clima organizacional na atuação do assistente social: uma análise empírica". 2017. 228 p.. (Dissertação de Mestrado em Ciências Económicas e Empresariais). Ponta Delgada: Universidade dos Açores, 2016. [Consult. Dia Mês Ano]. Disponível em www:<http://hdl.handle.net/10400.3/4097>.