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Utilização das competências adquiridas e satisfação com o emprego: Uma análise empírica
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Authors
Abstract(s)
A satisfação com o emprego tem vindo a ser um tema de interesse por parte de investigadores inseridos na área de gestão de recursos humanos. O trabalhador procura ao longo da sua vida profissional condições que tragam ao mesmo qualidade de vida, compensação adequada, sentimento de compromisso e motivação. Por esse motivo, as empresas, procuram cada vez mais providenciar aos seus colaboradores condições favoráveis e que lhes permite trabalhar num meio agradável e motivante. Elevar a satisfação com o emprego por parte do colaborador provoca aumento de produtividade dos mesmos, bem como diminuição das taxas de rotatividade e aumento da captação de talento. Tudo isto desenvolve a qualidade da organização. Alinhado com o conceito da satisfação com emprego, surge o conceito de competências. Este conceito pode ser classificado em três formas, nomeadamente, competências inatas, interpessoais e adquiridas, sendo que esta última definição engloba competências adquiridas no âmbito da educação, experiência e formação. As competências interpessoais são um conceito que surge através do interesse pela inteligência emocional. Podem ser adquiridas através da educação, formação e/ou experiência, como também podem ser inatas, sendo desenvolvidas na infância e determinadas pelo meio onde o indivíduo se inseriu na sua infância e juventude. As competências de um indivíduo possuem uma forte influência sobre a sua satisfação com o emprego. Influenciam o clima organizacional da empresa, a sua taxa de absentismo, a sua produtividade, os seus níveis de motivação e a forma como exercita as suas funções e aborda as tarefas e objetivos definidos pela empresa. Na parte empírica deste trabalho, foi possível verificar que, de facto, os níveis de utilização das competências dos indivíduos influenciam diretamente a satisfação com o emprego. Porém, é também de salientar que a utilização das competências adquiridas é apenas um dos fatores que determina isto, sendo que existem outros fatores que também determinam o nível de satisfação com o emprego.
ABSTRACT: Job satisfaction has been a topic of interest from researchers integrated on the area of human resources management. The worker searches throughout his professional life conditions that bring him quality of life, adequate salary, a feeling of commitment, and motivation. Because of this, the companies search to provide their employees favorable conditions that let them work in a pleasant and motivating environment. Elevating their job satisfaction makes the productivity levels to rise as well as reduce turnover and capture more talented workers. All of this develops the organization’s quality. Aligned to this concept of job satisfaction is the concept of competencies. This concept can be classified in three forms, namely, innate, interpersonal and acquired, being the latter, an assortment of competencies acquired through education, experience and training. Interpersonal competencies are a concept that arises from the interest for emotional intelligence. They can be acquired through education, training and/or experience, as they can be innate to the individual, being developed in childhood and determined by the environment that the individual has lived in its childhood and teenage years. The competencies of an individual have a strong influence over his job satisfaction. They influence the company’s organizational climate, its absenteeism rate, its productivity, its levels of motivation and the way he tackles his functions and approaches tasks and objectives set by the company. In the empirical part of this work, it was possible to observe that, in fact, the levels of individual’s utilization of competencies have a direct influence over his job satisfaction. However, it highlights that the use of the acquired competencies is only a factor to this, being that there are several other factors that also determine the level of job satisfaction.
ABSTRACT: Job satisfaction has been a topic of interest from researchers integrated on the area of human resources management. The worker searches throughout his professional life conditions that bring him quality of life, adequate salary, a feeling of commitment, and motivation. Because of this, the companies search to provide their employees favorable conditions that let them work in a pleasant and motivating environment. Elevating their job satisfaction makes the productivity levels to rise as well as reduce turnover and capture more talented workers. All of this develops the organization’s quality. Aligned to this concept of job satisfaction is the concept of competencies. This concept can be classified in three forms, namely, innate, interpersonal and acquired, being the latter, an assortment of competencies acquired through education, experience and training. Interpersonal competencies are a concept that arises from the interest for emotional intelligence. They can be acquired through education, training and/or experience, as they can be innate to the individual, being developed in childhood and determined by the environment that the individual has lived in its childhood and teenage years. The competencies of an individual have a strong influence over his job satisfaction. They influence the company’s organizational climate, its absenteeism rate, its productivity, its levels of motivation and the way he tackles his functions and approaches tasks and objectives set by the company. In the empirical part of this work, it was possible to observe that, in fact, the levels of individual’s utilization of competencies have a direct influence over his job satisfaction. However, it highlights that the use of the acquired competencies is only a factor to this, being that there are several other factors that also determine the level of job satisfaction.
Description
Dissertação de Mestrado, Ciências Económicas e Empresariais, 29 de junho de 2023, Universidade dos Açores
Keywords
Recursos Humanos Competências Satisfação no Trabalho
Pedagogical Context
Citation
Reis, Marcelo dos Santos. (2023). "Utilização das competências adquiridas e satisfação com o emprego: Uma análise empírica". 56 p. (Dissertação de Mestrado em Ciências Económicas e Empresariais). Ponta Delgada: Universidade dos Açores, 2023. Disponível em http://hdl.handle.net/10400.3/6774