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Digital sustainability communication in tourism

2021Journal article Open access
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dc.contributor.authorTiago, Flávio Borges
dc.contributor.authorGil, Artur José Freire
dc.contributor.authorStemberger, Sara
dc.contributor.authorTiago, Maria Teresa
dc.date.accessioned2021-09-17T10:36:41Z
dc.date.available2021-09-17T10:36:41Z
dc.date.issued2021
dc.description.abstractThe relevance of sustainable tourism is unquestionable. Tourism and hospitality firms worldwide are moving toward more sustainable product offerings. However, not all firms communicate their achievements and commitments in this area. This study assesses the sustainable digital communication of small and medium accommodation firms and relates that information to the sophistication of their online presence. For this purpose, data were retrieved from the websites of 759 accommodation firms located in the Azores (São Miguel Island), classified as a sustainable island destination. The results indicate that international accreditations are less commonly adopted than local accreditations and that smaller firms tend to value eco-labeling when promoting their offers online. It is also noticed that sustainable achievements are highlighted on more sophisticated websites. This is one of the first studies to explore online sustainability communication; more specifically, the link with website sophistication among tourism SMEs. It is hoped that this study will stimulate further research on communication and SME practices on tourism sustainability and improve policy efforts to promote wider adoption of sound practices.en
dc.description.sponsorshipWe gratefully acknowledge financial support from FCT-Fundacao para a Ciencia e Tecnologia (Portugal), national funding through research grant UIDB/04521/2020 of the Advance/CSG, ISEG and (UID/ECO/00685/2016) of the Centre of Applied Economics Studies of the Atlantic, and the Project ACORES-01-0145-FEDER-000017 from ACORES 2020, through FEDER -European Union.en
dc.description.versioninfo:eu-repo/semantics/publishedVersionpt_PT
dc.identifier.citationTiago, F., Gil, A., Stemberger, S. & Borges-Tiago, T. (2021). Digital sustainability communication in tourism. "Journal of Innovation & Knowledge", 6(1), 27-34. DOI:10.1016/j.jik.2019.12.002en
dc.identifier.doi10.1016/j.jik.2019.12.002pt_PT
dc.identifier.eissn2444-569X
dc.identifier.issn2530-7614
dc.identifier.urihttp://hdl.handle.net/10400.3/6063
dc.identifier.wos000621123700003
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherElsevierpt_PT
dc.relationACORES-01-0145-FEDER-000017pt_PT
dc.relationCSG - Research in Social Sciences and Management
dc.relation.publisherversionhttps://www.sciencedirect.com/science/article/pii/S2444569X19300617pt_PT
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/pt_PT
dc.subjectSustainable Tourismen
dc.subjectSMEpt_PT
dc.subjectAccommodationen
dc.subjectWebsite Sophisticationen
dc.subjectDigital Communicationen
dc.subjectEco-labelsenT
dc.titleDigital sustainability communication in tourismen
dc.typejournal article
dspace.entity.typePublication
oaire.awardTitleCSG - Research in Social Sciences and Management
oaire.awardURIinfo:eu-repo/grantAgreement/FCT/6817 - DCRRNI ID/UIDB%2F04521%2F2020/PT
oaire.citation.conferencePlaceNetherlandspt_PT
oaire.citation.endPage34pt_PT
oaire.citation.issue(1)pt_PT
oaire.citation.startPage27pt_PT
oaire.citation.titleJournal of Innovation & Knowledgeen
oaire.citation.volume6pt_PT
oaire.fundingStream6817 - DCRRNI ID
person.familyNameFreire Gil
person.familyNameTiago
person.givenNameArtur José
person.givenNameMaria Teresa
person.identifierI-7520-2012
person.identifier.ciencia-id6E1A-0689-D573
person.identifier.orcid0000-0003-4450-8167
person.identifier.orcid0000-0002-4419-0673
person.identifier.ridB-7523-2013
person.identifier.scopus-author-id37064609200
person.identifier.scopus-author-id23020122100
project.funder.identifierhttp://doi.org/10.13039/501100001871
project.funder.nameFundação para a Ciência e a Tecnologia
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT
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relation.isAuthorOfPublication5e153694-bbd9-49bf-be3a-0a0dd84ec4d1
relation.isAuthorOfPublication.latestForDiscovery24d6aa34-c843-42df-b790-912f09560a80
relation.isProjectOfPublication016b7f04-5e39-4875-b42b-0e0569c0bb65
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