Publicação
Technostress and Coping: Impact on Job Satisfaction and Moderating Effect of Sociodemographic Variables
| datacite.subject.fos | Engenharia e Tecnologia | |
| datacite.subject.sdg | 04:Educação de Qualidade | |
| dc.contributor.author | Silva, Osvaldo | |
| dc.contributor.author | Moniz, Ana | |
| dc.contributor.author | Bento, Júlia | |
| dc.contributor.editor | Abreu, A., Carvalho, J.V., Mesquita, A., Sousa Pinto, A., Mendonça Teixeira, M. , A. | |
| dc.date.accessioned | 2026-05-06T11:33:14Z | |
| dc.date.available | 2026-05-06T11:33:14Z | |
| dc.date.issued | 2026-04 | |
| dc.description.abstract | ABSTRACT: During the COVID-19 pandemic, due to lockdowns and social distance rules, many organizations were forced to adopt remote work. The workforce was af-fected and had to adapt abruptly to update their technology knowledge and skills, to deal with digital technologies, increasing stress levels and often caus-ing technostress. Research proves that technostress can have a negative impact on employee’s job satisfaction and organizational outcomes, suggesting that it is relevant to effectively manage technostress and mitigate its adverse conse-quences. The aim of this work is to assess the influence of sociodemographic variables (gender, age group and academic qualifications) on technological skills, technostress (techno-invasion, techno-complexity, techno-overload, techno-uncertainty and techno-insecurity), coping strategies (individual and or-ganizational) and job satisfaction. The proposed model was tested through a survey of 407 public sector employees in Portugal that were in remote work during the pandemic. It was revealed that technostress and organizational cop-ing strategies influence job satisfaction. There are significant differences be-tween men and women, with men tending to report more that “technology engagement” strategies have a negative impact on techno-invasion and techno-overload, as well as techno-invasion having a negative impact on job satisfaction. The “technological involvement” strategy has a negative impact on tech-no-uncertainty and techno-insecurity, being significantly stronger in respond-ents in the older age group, while in the younger age group the “techno in-volvement” strategy has a significantly stronger positive impact on job satisfaction. | eng |
| dc.identifier.citation | Silva, O., Moniz, A. I., Bento, J. (2026). Technostress and Coping: Impact on Job Satisfaction and Moderating Effect of Sociodemographic Variables. In: Abreu, A., Carvalho, J. V., Mesquita, A., Sousa Pinto, A., Mendonça Teixeira, M. (eds) Perspectives and Trends in Education and Technology. Volume 1. ICITED 2025. Lecture Notes in Networks and Systems, vol 1693. Springer, Cham | |
| dc.identifier.doi | https://doi.org/10.1007/978-3-032-09077-5_5 | |
| dc.identifier.uri | http://hdl.handle.net/10400.3/8944 | |
| dc.language.iso | eng | |
| dc.peerreviewed | yes | |
| dc.publisher | Springer, Cham | |
| dc.relation | This research was supported by national funds through FCT - Foundation for Science and Technology, I.P., within the scope of the project «UIDB / 04647/2020» of CICS.NOVA - Centro Interdisciplinar de Ciências Sociais da Universidade Nova de Lisboa. | |
| dc.rights.uri | http://creativecommons.org/licenses/by-sa/4.0/ | |
| dc.subject | Tecnhostress | |
| dc.subject | Coping | |
| dc.subject | Impact on Job Satisfaction | |
| dc.subject | PLS-SEM | |
| dc.subject | Data analysis | |
| dc.title | Technostress and Coping: Impact on Job Satisfaction and Moderating Effect of Sociodemographic Variables | por |
| dc.type | journal article | |
| dspace.entity.type | Publication | |
| oaire.citation.endPage | 52 | |
| oaire.citation.startPage | 43 | |
| oaire.citation.title | ICITED 2025. Lecture Notes in Networks and Systems | |
| oaire.citation.volume | 1693 | |
| oaire.version | http://purl.org/coar/version/c_970fb48d4fbd8a85 |