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Avaliação da eficácia dos programas de formação profissional numa empresa
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Advisor(s)
Abstract(s)
Este trabalho de investigação insere-se num estudo que decorre no âmbito do Mestrado em Ciências Económicas e Empresariais e tem como principal objetivo avaliar a eficácia dos programas de formação numa empresa privada nacional do ramo do retalho, bem como analisar a relação entre a formação e a satisfação no trabalho, motivação, produtividade e desempenho do colaborador.
Com base nas evidencias empíricas apresentadas ao longo deste trabalho, a formação e desenvolvimento dos colaboradores e um fator imprescindível, uma vez que, influencia diretamente o desempenho das suas funções no seu local de trabalho e contribui para o sucesso do mesmo.
Os colaboradores são motivados através do incremento das suas habilidades, sendo que esse incremento provem do conhecimento que adquirem nas formações que a empresa disponibiliza, tendo sempre em consideração a função desempenhada pelo colaborador. Os colaboradores sentem-se, portanto, motivados a ter um melhor desempenho consoante maior for o seu nível de formação na sua área específica.
A satisfação do trabalhador com a sua função provem também da aquisição de conhecimentos e habilidades, provenientes da formação, uma vez que estes sentem que contribuem para o projeto organizacional e que a empresa investe no seu desenvolvimento e formação.
ABSTRACT: This research work is part of a study that takes place under the master's degree in Economic and Business Sciences and its main goal is to evaluate the effectiveness of training programs in a national private retail company, as well as to analyse the relationship between training and job satisfaction, motivation, productivity and employee performance. Based on the empirical evidence presented throughout this work, the training and development of employees is an indispensable factor, since it directly influences the performance of their functions in their workplace and contributes to its success. Employees are motivated by increasing their skills, and this increase comes from the knowledge they acquire in the training sums that the company provides, always considering the role performed by the employee. Employees are therefore motivated to perform better depending on their level of training in their specific area. Employee satisfaction with their role also comes from the acquisition of knowledge and skills from training, since they feel that they contribute to the organizational project and that the company invests in their development and training.
ABSTRACT: This research work is part of a study that takes place under the master's degree in Economic and Business Sciences and its main goal is to evaluate the effectiveness of training programs in a national private retail company, as well as to analyse the relationship between training and job satisfaction, motivation, productivity and employee performance. Based on the empirical evidence presented throughout this work, the training and development of employees is an indispensable factor, since it directly influences the performance of their functions in their workplace and contributes to its success. Employees are motivated by increasing their skills, and this increase comes from the knowledge they acquire in the training sums that the company provides, always considering the role performed by the employee. Employees are therefore motivated to perform better depending on their level of training in their specific area. Employee satisfaction with their role also comes from the acquisition of knowledge and skills from training, since they feel that they contribute to the organizational project and that the company invests in their development and training.
Description
Dissertação de Mestrado, 11 de novembro de 2022, Ciências Económicas e Empresariais (Gestão de Recursos Humanos), Universidade dos Açores.
Keywords
Formação Profissional Gestão de Recursos Humanos Satisfação Profissional Human Resources Management
Citation
Palhinha, Mariana Ferreira (2022). "Avaliação da eficácia dos programas de formação profissional numa empresa", 51 p.. Mestrado em Ciências Económicas e Empresariais (Gestão de Recursos Humanos). Ponta Delgada: Universidade dos Açores. [Consult. Dia Mês Ano]. Disponível em www:<http://hdl.handle.net/10400.3/6548>