Quality management and employees' attitudes: an example from certified enterprises

Batista, Maria da Graça Câmara; Feijó, António; Silva, Francisco

http://hdl.handle.net/10400.3/2452

Use this identifier to reference this record.

Name:	Description:	Size:	Format:
Quality_Management.pdf		953.87 KB	Adobe PDF	Download

Send Feedback

Authors

Batista, Maria da Graça Câmara

Feijó, António

Silva, Francisco

Abstract(s)

This study aims to investigate the implications of quality management system (QMS) practices in employees' attitudes relating to job involvement, job satisfaction, career satisfaction, and organizational commitment.

Description

Keywords

Attitudes Employee

URI

http://hdl.handle.net/10400.3/2452

Citation

Batista, Maria da Graça Câmara; Feijó, António; Silva, Francico José Ferreira (2013). "Quality management and employees' attitudes: an example from certified enterprises", «Management Research: The Journal of the Iberoamerican Academy of Management», 11(3), 260-279. http://dx.doi.org/10.1108/MRJIAM-01-2012-0468.