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Silence in organizations and psychological safety : a literature review

dc.contributor.authorPacheco, Daniel Costa
dc.contributor.authorMoniz, Ana Isabel Arruda
dc.contributor.authorCaldeira, Suzana Nunes
dc.date.accessioned2016-04-11T15:27:34Z
dc.date.available2016-04-11T15:27:34Z
dc.date.issued2015-08
dc.description.abstractIn the business world, employees can contribute with information, ideas, concerns, opinions and proposals to their managers in respect of: (1) the way work could be performed, (2) what should / should not be done in the workplace, (3) how a particular decision can be implemented, and (4) how an organizational policy should be formed and executed (Rego, 2013). However, due to a diverse set of factors, employees often choose to remain silent in the workplace. One of these factors is psychological safety, which describes employees’ perceptions of the consequences of taking interpersonal risks in the workplace (Edmondson, 2014). The following paper is essentially a literature review and its aim is to, firstly, make a brief approach to factors reported in the literature that may affect employee voice and silence, followed up by an explanation of the types of silence that can be engaged by employees. Besides that, the authors will also make an approach to physical and psychological safety. Lastly, it will be reported some links, mentioned in the literature, between employee silence and psychological safety.en
dc.identifier.citationPacheco, D. C., de Serpa Arruda, A. I. D., & Caldeira, S. N. (2015). Silence in Organizations and Psychological Safety: A Literature Review. "European Scientific Journal", Special Edition: 293-308 (ISSN: 1857-7881).pt_PT
dc.identifier.issn1857-7881 (Print)
dc.identifier.issn1857-7431 (Online)
dc.identifier.urihttp://hdl.handle.net/10400.3/3725
dc.language.isoengpt_PT
dc.peerreviewedyespt_PT
dc.publisherEuropean Scientific Institutept_PT
dc.subjectEmployee Silenceen
dc.subjectOrganizational Silenceen
dc.subjectEmployee Voiceen
dc.subjectUpward Communicationen
dc.subjectPsychological Safetyen
dc.titleSilence in organizations and psychological safety : a literature reviewen
dc.typejournal article
dspace.entity.typePublication
oaire.citation.endPage308pt_PT
oaire.citation.issueSpecial Editionen
oaire.citation.startPage293pt_PT
oaire.citation.titleEuropean Scientific Journalen
rcaap.rightsopenAccesspt_PT
rcaap.typearticlept_PT

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