Silva, OsvaldoMoniz, AnaBento, JúliaAbreu, A., Carvalho, J.V., Mesquita, A., Sousa Pinto, A., Mendonça Teixeira, M. , A.2026-05-062026-05-062026-04Silva, O., Moniz, A. I., Bento, J. (2026). Technostress and Coping: Impact on Job Satisfaction and Moderating Effect of Sociodemographic Variables. In: Abreu, A., Carvalho, J. V., Mesquita, A., Sousa Pinto, A., Mendonça Teixeira, M. (eds) Perspectives and Trends in Education and Technology. Volume 1. ICITED 2025. Lecture Notes in Networks and Systems, vol 1693. Springer, Chamhttp://hdl.handle.net/10400.3/8944ABSTRACT: During the COVID-19 pandemic, due to lockdowns and social distance rules, many organizations were forced to adopt remote work. The workforce was af-fected and had to adapt abruptly to update their technology knowledge and skills, to deal with digital technologies, increasing stress levels and often caus-ing technostress. Research proves that technostress can have a negative impact on employee’s job satisfaction and organizational outcomes, suggesting that it is relevant to effectively manage technostress and mitigate its adverse conse-quences. The aim of this work is to assess the influence of sociodemographic variables (gender, age group and academic qualifications) on technological skills, technostress (techno-invasion, techno-complexity, techno-overload, techno-uncertainty and techno-insecurity), coping strategies (individual and or-ganizational) and job satisfaction. The proposed model was tested through a survey of 407 public sector employees in Portugal that were in remote work during the pandemic. It was revealed that technostress and organizational cop-ing strategies influence job satisfaction. There are significant differences be-tween men and women, with men tending to report more that “technology engagement” strategies have a negative impact on techno-invasion and techno-overload, as well as techno-invasion having a negative impact on job satisfaction. The “technological involvement” strategy has a negative impact on tech-no-uncertainty and techno-insecurity, being significantly stronger in respond-ents in the older age group, while in the younger age group the “techno in-volvement” strategy has a significantly stronger positive impact on job satisfaction.engTecnhostressCopingImpact on Job SatisfactionPLS-SEMData analysisjournal articlehttps://doi.org/10.1007/978-3-032-09077-5_5