Quality management and employees' attitudes: an example from certified enterprises

Batista, Maria da Graça CâmaraFeijó, AntónioSilva, Francisco2013-12-112013-12-112013Batista, Maria da Graça Câmara; Feijó, António; Silva, Francico José Ferreira (2013). "Quality management and employees' attitudes: an example from certified enterprises", «Management Research: The Journal of the Iberoamerican Academy of Management», 11(3), 260-279. http://dx.doi.org/10.1108/MRJIAM-01-2012-0468.1536-5433http://hdl.handle.net/10400.3/2452Copyright © 2013 Emerald Group Publishing Limited.This study aims to investigate the implications of quality management system (QMS) practices in employees' attitudes relating to job involvement, job satisfaction, career satisfaction, and organizational commitment.engAttitudesEmployeeQuality management and employees' attitudes: an example from certified enterprisesjournal article2013-12-03